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What You Need to Know Before You Play

Our legal terms set the rules for how your atm76 account works — from eligibility and account conduct to how we handle your data and payments via DANA, OVO, and GoPay.

Eligibility by Local LawAccount Terms ApplyDANA, OVO, GoPay CoveredData Handled ResponsiblyIndonesia Region Policy
atm76 What You Need to Know Before You Play
HOW WE HANDLE THIS

Data, Security and Your Account Controls

Your personal data and account security sit at the centre of how we run atm76. We collect only what is needed to operate your account and verify your identity for withdrawals via DANA, OVO, or GoPay. Nothing is sold or shared beyond what our policy requires.

Data Retention

We hold your account data for as long as your account remains active. After closure, data is retained only for the period required by applicable compliance obligations.

Cookie Use

Cookies help us keep your session secure and remember your wallet preference — DANA, OVO, or GoPay — between visits. You can adjust cookie settings via your browser at any time.

Account Security

Each login uses an OTP verification step tied to your registered number. If you suspect unauthorised access, freeze your account immediately through the security settings menu.

Request Your Data

You can request a copy of the personal data we hold on your account. Contact support with your account ID and we will process your request within the timeframe our policy requires.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, a data request, or a policy concern, our support team handles these directly. Reach us through the channels below — we respond to legal and account queries as a priority case separate from general help.

Live Chat Open a live chat session from your account dashboard. Legal and account policy queries are flagged separately so they reach the right team without delay.
Email Support Send your legal query, data request, or account dispute to our support email. Include your registered account ID so we can locate your record and respond accurately.
Wallet Dispute Line For payment disputes involving DANA, OVO, or GoPay transactions, contact us with your transaction reference number. We coordinate with the relevant e-wallet party where required.

Common Legal and Policy Questions

These are the questions we get most often about account terms, eligibility, data rights and policy changes. If your question is not here, contact our support team directly.

Access depends on local law and is only available where permitted in your region. You are responsible for confirming that using the platform is lawful where you are located before creating an account.

After account closure, we retain your data only for the period required by compliance obligations. Once that period ends, your personal information is deleted from active records.

Yes. Contact support with your registered account ID and submit a data access request. We will process it and respond with your data within the timeframe set out in our policy.

Reach us via live chat or email and include your transaction reference number. Our team reviews the payment record and coordinates with the relevant e-wallet if the dispute requires it.

We publish the revised terms on this page. Continuing to use your account after an update means you accept the new version. We recommend checking this page periodically for changes.

Accounts are suspended when our compliance team identifies a policy breach, irregular activity, or identity verification failure. You will be contacted at your registered email or number to resolve the matter.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.